Shipping policy
SHIPPING POLICY
Thank you for shopping with Nuvalix. We're committed to getting your order to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Times All orders ship worldwide with an estimated delivery time of 6–12 business days.
Delivery times are estimates and may vary due to customs clearance or carrier delays outside our control.
Duties & Taxes We ship DDP (Delivered Duty Paid) — all customs fees and import duties are covered. No surprise charges at delivery.
Tracking Your Order Once your order has shipped, you will receive a shipping confirmation email. You can track your order status by logging into your account at nuvalix.com.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at support@nuvalix.com and we will investigate immediately.
Contact support@nuvalix.com